Privacy Policy

Banthangal Matrimonial Service(“we”, “us”) is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have.

1. Information we collect

• Account details: your name, email address and password.
• Profile information: age, gender, religion, caste, education, profession, location, photos and your partner expectations.
• Contact details: your phone number, which is kept private and hidden from other members by default.
• Payment information: processed securely by our payment partner (PayHere). We do not store your full card details.
• Usage data: basic technical information such as device, browser and activity needed to operate and secure the Service.

2. How we use your information

• To create and verify your profile and provide weekly curated matches.
• To process payments and issue invoices.
• To facilitate contact requests and, with approval, share contact details.
• To communicate with you about your account, matches and support requests.
• To maintain safety, prevent fraud and comply with legal obligations.

3. Privacy by design

Your phone number is stored separately and is never visible to other members until a contact request involving you has been paid for and approved. Your profile is shown only to members you are matched with — we do not offer open, public browsing of all profiles.

4. Sharing of information

We do not sell your personal information. We share limited information only with:

• Members you are matched with (your profile, excluding contact details until approved).
• Service providers such as our hosting, database and payment partners, strictly to operate the Service.
• Authorities where required by law.

5. Data security

We use industry-standard measures including encryption in transit, access controls and row-level security to protect your data. No method of transmission is 100% secure, but we work hard to safeguard your information.

6. Your rights

• Access, update or correct your profile information at any time from your account.
• Request deletion of your account and associated personal data, subject to legal and accounting requirements.
• Withdraw consent for non-essential communications.

7. Data retention

We retain your information for as long as your account is active and as needed to provide the Service. Payment and invoice records may be retained longer to meet legal and tax obligations.

8. Contact

For privacy questions or to exercise your rights, contact us at banthangalmatrimony@gmail.com.